A consumer recently contacted us to help determine if a call she received was a scam. The caller offered to send her new Medicare cards, including one that offered extra benefits, then asked for the name of her bank. The consumer wisely hung up and contacted us.
It’s a scam that some seniors fall for. The crooks claim to represent Medicare or another government agency and ask consumers to update information in order to receive their Medicare cards or benefits. If the crooks can get banking information, they’ll use it to commit identity theft.